Shipping Policy
At Virtue and Flame, we carefully prepare each order to ensure it arrives safely.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays).
Shipping Time (U.S. Only)
We currently ship within the United States only.
Estimated delivery time is 3–7 business days after your order is shipped.
Shipping Rates
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Order Tracking
Once your order ships, you will receive a tracking number by email.
Delays
Delivery times may vary due to carrier delays or high order volume. We appreciate your patience.
Incorrect Address
Please make sure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses.
Damaged or Lost Packages
If your order arrives damaged or is lost, please contact us at virtueandflame@gmail.com within 48 hours of delivery, and we’ll help resolve the issue.